Here at Trena Tech LLC, we take privacy very seriously. We do not sell ANY personally-identifiable customer information to other businesses or third-parties for ANY purpose. We value our customers’ trust and do whatever we can to protect that relationship.
Who we are
Trena Tech LLC with website address: https://www.trenatech.com.
What personal data we collect and why we collect it
When you purchase anything from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We do this in order to ship and bill your order as well as contact you in case of issues.
Email, Contact Forms and Email Marketing
When you send us an email or contact us electronically in any way we store the data so that we can respond to and improve customer issues.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
“Cookies” are a type of information that is stored on your hard drive via your web browser. The “cookies” that we use do not contain any personal data such as credit card information, passwords, or even your name or address.
Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.
However, you should have the option of disabling “cookies” through your browser. Please realize, if you choose to disable the “cookies” we will not be able to personalize your experience with us at trenatech.com nor can we guarantee a complete login, registration or shopping experience.
We do not currently recognize or respond to browser-initiated Do Not Track signals that provide a method to opt-out of the collection of information about online activities over time and across third-party websites or online services as there is no consistent industry standard for compliance.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, browser, OS, and some browser settings in order to provide us with information that helps us troubleshoot issues related to our website.
Who we share your data with
The information will be used for express checkout, sending confirmation emails, or newsletters (if you elect). If at any time you wish to stop receiving newsletters, you may opt-out. We do not sell ANY personally-identifiable customer information to other businesses or third-parties for ANY purpose.
We may disclose your information (including your personally identifiable information) in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information to our legal counsel, governmental authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect Trena Tech’s rights or property.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
For questions about these or any of our terms or policies, please contact us